Customer Testimonials
It took quite awhile but they kept letting me know how much longer it would be so that was nice
Excellent service. Alex went above and beyond to make our visit exceptional. Great customer service.
Recently started taking my car here and haven’t had an issues with my services here
Haddad Kia has been great to work with. They are organized and efficient with great customer service.
My vehicle needs were meet. Nice professional staff. Good communication with good follow up. Thanks everyone.
Alex service mgr. And Dulce my service rep. From Kia Bakersfield both played vital roles in dealing with my issue. I am very satisfied in how they treated and dealt with the quick return and repair of my vehicle. I believe they deserve accommodations and recognition for their assistance. Gracias to both of them.
Friendly clean work completed in timely manner work explained well all opinions explained well in clear language
Service was exceptional. the guy who wrote up the order, etc.. was very good and he helped get the work done quickly.
Very welcoming! Very workable! Very accommodating! Great car buying experience! Would definitely shop with them again!
when I arrived for my appointment,I was greeted by a person at a desk who was very polite and took things from there. I enjoyed the waiting room and easy access to the restroom.The repair was very quick and I was on my way.Great service,Thank You.
I just went to the service department to get the oil changed in my car.
I love coming here. Their friendly service is amazing. Everyone has a positive attitude. And they really emphasize on customer care. Their shuttle service is great. I highly recommend Haddad Kia for your car needs.
Very helpful and professional. Salesperson did a great job and worked with us through out the process.
The staff are great Always trying to help In overall great customer service highly recommend for everyone
As a first time buyer I was very nervous to go and make a purchase but Pedro went above and beyond to help out. Andre in finance went above and beyond as well answering any and all questions I had
Great customer service with knowledgeable and friendly staff. It was my first time there and I would 100% go back! Took great care of my vehicle!
Went in as a walk in didn’t think I would be done same day very quick and smooth
I've been a customer with KIA since 2016. I've always been treated like Family!
Awesome customer service especially with Delia Herrera she let me know what was needed and covered
They could work on the intake/greeting process and phone etiquette, but the Service Dept. has improved in the last year. It still has room, but is getting better. The Sales Dept. is always great and when they see me in Service, my Sales person always acknowledges, says Hello and checks to see how everything is going.
My service was fast, friendly, and efficient. Staff was very helpful, I’d go again.
Friendly staff that are happy to work with you. I love an hour away from this dealership and there is another Kia Dealership that is much closer. Haddad has superior customer service and I will continue to drive the extra miles just for that service.
This dealership was very professional, they were very welcoming coming in, and they reassured me what I needed done to my car! They were really fast and very helpful 💪.
I came at 7:00am for an oil change! My wait was long, close to 2 hours. I had an expired $10.00 off oil change and filter. Yr associate wud not honor it. I don’t drive very far, only city streets , so my mileage does not use up as Kia assumes it shud be.
I've been to this dealership before. They have made improvements in customer service. I was greeted and told that they would be with me shortly. I also saw that they added signs to their coffee/water and snacks area. It made it more obvious that the snacks and coffee/water were for customers. They've been actively working on making improvements. My visit was great and I had no issues.
My consultant Delia Herrera was very compasstionate in dealing with my insurance claim, and in informing me about the timeline on my vehicle repairs.
The representative that helped us was friendly and made us feel comfortable and not pressured into purchasing the pricier service package.
Once again Delia and Alex provided exception service for Ziggy (2022-Sportage-Nightfall) Went in without an appointment the wait was not that long good coffee and snacks available
kia Haddad had excellent service! They were fast and efficient. My oil change was about an hour long, perfect timing
Kia has great customer service. They always provide excellent auto service and go above and beyond.
The staff were very welcoming and helpful. It was my first time buying a car on my own without my parents and I had lots of questions and very nervous. David and Andre made me feel at ease and took time to answer my questions.
Very Familier Staff. Nice Gesture. I really appreciate the service provided by Mr. Jacob in the Kia Bakersfield.
The customer service reps are not very friendly and act like your Interrupting their day
As always the customer service was very friendly, helpful, and quick. I’m always greeted with a smile and Alex if I have any questions.
Dulce is always friendly and goes out of her way to help the customers she has.
Delia was very helpful an knowledgeable And willing to help me understand what was needed in order to have my car done in a timely matter
I enjoy going to kia because they are always quick & efficient when you need something done for your vehicle or even just a simple question.
I was having a problem with my car and even without an appointment, their service department was able to look at my car rather quickly despite how busy they were. The girls working at the front were very kind.
So far I had great experience with their services and their response to my questions
The service advisor are awesome and take of me and my car and are very attentive with my needs of my car
Best deal er ship in the 661 area will recommend this dealership to friends and family
The service was fast and I had no issues. I was given my vehicle before the promised time
I was thankful for the shuttle ride to and from my house. Gabriel and Kinsey (porters) were very kind, respectful, and professional.
They were able to fixed an updated that was needed for my transmission and also the oil change
They are professional and they get you in and out . also very polite and welcoming
Eva was very helpful and professional. She did a great job helping me out and a service department was very professional and quick and getting the job done.
Service department was great. It was a very busy Monday morning and they got me through quickly and were all friendly and professional.
The service department has consistently gone above & beyond for our 10-year relationship! I will continue to recommend this dealership to my family & friends.
The service people are efficient and friendly. The waiting room could be bigger. Lovely experience.
Was good and friendly Jacob was really nice and called to say my vehicle was ready
Eficacia, Rapides, buena atención y amables. Te atienden ahun sin tener cita, y en tu espera puedes disfrutar un café recién echo .
People are always friendly. The shuttle driver in the morning is such a nice guy… always gives us recommendations on food places. Service is always friendly so far. I think that they should call us on replacing stuff. There was a thing on my paper that said air filter needed to be replaced but they didn’t ask me if I wanted it done. It would have saved the time and another visit.
Everyone at the dealership was very pleasant. There were a couple of recalls that needed to be done plus a normal service so it took a few hours, but they have a very pleasant waiting area with good Starbucks coffee and I had plenty to read .
I have only had good results when interacting with people who work here. I would recommend dealership to friends
Excellent service, the people its really helpful the go above and beyond to assit with the vehicle and customer's needs by given the best service and affordable prices. The best from beginning to end, they even top it up with a car wash and the shuttle service. The best of the best.
All of the employees at this site are very friendly and provide quick and professional service. I am always happy and satisfied with the services they provide.
Took care of a recall my Stinger had and provided me with a loan car so that the work could be completed without putting me out too much. Staff was kind, responsive, and took care of me throughout the experience. I love my Kia, and it's nice to know that my local Kia dealer has a great service department.
in my two visits i am impressed how swift the protocol is to drop your car for service
Had an appointment for routine maintenance on my vehicle and was returned quickly to me. Vanessa the service advisor was courteous and professional and kept me informed for my vehicle needs.
Had an appointment for routine maintenance on my vehicle and was returned quickly to me.
Service for recall issues was quick and efficient. Also, had a free oil change. And tire rotation was less than I was quoted.
Awesome fast friendly kind approachable. They are great at communicating. Very fast in getting answers.
Good dealer and nice costumer service whenever I take my car to get serviced, nice ambience
Took longer than promised but at the end they did great, definitely recommend it anyway.
very good for me I am very satisfied with your service .i like too much
Really nice and clean, the girls at services are nice and always smile, good experience
They were very nice and helpful. Went above and beyond and I really appreciate it. Mikayla was training a young man and they both did a wonderful job at customer service.
I had the best experience, everyone was super friendly and helpful, decided to wait and it was quite fast despite of it being so busy. Definitely a 10/10.
Amazing dealership, Blake was very helpful with the car shopping process, very informative and helped me find exactly what I was looking for.
had a good experience great customer service didn’t have to wait long anything I needed they help
Very professional they strived to give me an amazing experience and accomplished it. I love doing business with KIA!!
Great dealership, the service departments always fast when I need them, if there are any issues management makes sure to handle the problem quickly and efficiently. The salesman are ontop of their game, and always helpful.
Quick, fast service. Took about an hour to get it done. Still have concerns though.
They have good costumer service. Everyone is polite and respectful. The lines aren’t too long either.
Friendly and professional customer service. Car was there for over 2 months but Vanessa at service department was amazing. She kept me updated at every step
Outstanding service, friendly staff, and great deals. Highly recommend this dealership for your next car.
Dulce was amazing! Kept me informed of what was happening and was ready to deliver my car when I came In. Thanks you Dulce!
Service was great. Dropped the car off a little bit earlier than our appointment time. Michaela, our service advisor was top-notch as always.
Muy buen servicio, Delia Herrera muy Amable me explico todo lo que necesito mi carro,
I booked service online but when I arrived I had no appt. The service writer worked me so I didn't have to come back another day. They told me to call next time & not use the computer ---- that's just crazy!!!
I went in for an oil change and recall, so glad the wait wasn’t to long.
Haddad Kia Customer Testimonials
Would you like to know more about our dealership? At Haddad Kia in Bakersfield, California, we proudly offer our informative customer testimonials to give you relevant information on our team, new cars, SUVs, minivans, and our dealership as a whole. Let’s face it, your vehicle is more than just transportation; it’s a representation of who you are. Whether you’re interested in a bold Kia SUV or the perfect used Kia vehicle for your family, or your current vehicle needs a new part or routine maintenance, you’ll get meaningful details on our dealership. So what are you waiting for? Take a look at our fantastic customer testimonials, and come visit our auto dealership just a short drive away from Visalia and Fresno, CA, for a test drive you’ll never forget.
A Better Way to Shop for Your Next Vehicle in Bakersfield, CA
At Haddad Kia, we love making the car-buying experience as simple and straightforward as possible. That’s why we include a wide range of shopping tools to help you discover the right deal for you. For instance, you can check out our exclusive new car and used vehicle inventory online. From there, take a look at our national offers and used vehicle specials page for amazing deals on vehicles like the Kia Sportage. Finally, head over to our value your trade page to discover how much we’ll pay you for your current trade-in vehicle now. Call our Bakersfield, CA team with questions today!
Lease or Finance a New Car near Visalia, CA
Whether you have excellent credit or qualify for bad credit financing, the finance team at our Bakersfield, CA, Haddad Kia auto finance center can help you get behind the wheel. With a long list of auto finance tools and lending relationships, we’re confident we can get you a price and monthly car payment that works for your budget. Call now for complete details, or fill out our secure auto finance application for the fastest way to get pre-approved with us online.