Customer Testimonials
Great friendly service. This is my second purchase from this dealer. Might go trade in my other car soon for a newer Kia.
The process of dropping off your can and being greeted is really easy and efficient
Can always bring my car in anytime which is amazing. Will be coming back :)s
Kia has great customer service and it is always pleasant when I go in for service. Thank you Kia
The representative was very helpful! I had several questions about the recall on my Kia Sportage and she helped me understand what needed to be done. Thank you Haddad Kia! Linda Tootle
My car was in and out with a few hours excellent service they kept me updated throughout process. Highly recommend
Wait was a little long 2.25 hrs, but other wise pleasant! FRIENDLY STAFF! THANKS!
The service maintenance team are always excellent! They are quick and efficient! James Juarez runs a great team !
We have the most wonderful salesman, Joe Gonzales. He has always been very helpful and contort be. Everyone has been very friendly.
Very professional service. Received a courtesy loan car.One day service. Thank you Jordan Motten.
It was crowded around the door. The opposite should have been used as well with a number system so that people could have been seated as they came in which would have prevented the congestion at the other door
Very good service they resolved All of my cuestións,they took less time than they were specting
Customer service was great but the wait time too long with appointment made in advance
Can't complain other than not having any transportation for a few days. Other than that great service. I'd say I have a good experience
Great customer service they were very friendly an helpful they told me a time frame an my car was done within that time an gave me some quotes for my car I would go back
Service and Sales Department, Miguel, and Rick is super to work with. Appreciate this Dealership.
We’ve had some service issues in the past with this dealership after purchasing multiple vehicles from them and had made the decision to never return. However, being the local Kia representative, we had to return for service in my wife’s vehicle. Service seems to be headed the right direction finally and Dulce has been great. We would love to see things return to “pre-covid” service levels as far as turn around time, but outside of that Dulce has been a great communicator and a straight shooter with us. Heading the right direction!
I love this dealership‼️ 🥰 The new girl Delia in service was very helpful and fast.
Best service!!! My advisor was great, the manager that took over while she was out sick was great! The mechanic that took his time to ride with me to hear and feel the problem was great. I appreciate all the hard work everyone does! Thank you 😊
I am happy . Cer is happy too fast. Comfortable waiting room. Just couldn’t get the tv to work neither could the receptionist.
I had a good experience at this leadership. They fixed the problem real quick and provided me a Lyft.
I think her name is Marcy or Marcella.but she is great.fast no wait at all. Everyone was great Kia has a great team all the guys open the door for ladies I loved it
Very detailed . The people make sure you understand what going on with your car. So you won’t waist time. I thought my car was making a weird noise but it was just the vacuum blowing out after you shut off your car.
Dulce was very helpful and courteous. She explained the service before and after my car was serviced. Dulce was great and I'll be coming back to have my car serviced again. Thanks Dulce and Kia
Great and friendly customer service bought last 4 cars here great sales and body shop workers.
The were friendly and got my vehicle returned to me in a timely manner. And gave me a lift to and from dealership.
Very professional service. I was informed all the way through the process. Very happy with the service.
We have purchased 4 Kia Souls from here. We have only ever had 2 issues. One was resolved, one was not. Loved our salesman, Ricky! He listened to me and made it happen with no pressure.
Hands down one of the best dealerships. James in service went above and beyond for me! Customer service was phenomenal. I appreciate everything you guys do for us customers
The place was very clean and the service was fast. Staff was very friendly and quick!!
Great people. Never have a complaint. Always seam to hsve parts on hand for my vehicle repairs
Only place I get my vehicles service! Appreciate all the hard working staff especially during post pandemic.
Pedro G gave us great customer service! He was able to meet our needs and help us get the vehicle we wanted.
The staff are outstanding, and the service highest quality. They do their best to make you feel like family.
Hadda KIA, especially the service department, is awesome. As soon as I walked through the door I was greeted with with a smile. The Manager and Service Representative were attentive and delivered my vehicle on time, as promised! Haddad KIA is awesome!
James was great! He promptly got me in and took care of all my concerns the same day. He even had my car washed. Thanks James!
Very great service. The staff is so friendly and they make you feel at home. Very professional and attentive.
James in front office was awesome! Kindly greeted me and clearly stated what service waa needed on vehicle. I recommend this dealership to all.
Miguel was kind and understanding of my anxiousness with having to leave my vehicle for repairs. His patience with me is the type of respect and kindness all Service Writers should provide to customers. Thank you for the excellent customer service Miguel and repair work at Haddad Kia .
Service was fast, went in to have a actuator replaced for my gas door. Was out of there within 2 and half hours. 2021 K5
Am really happy with the work that was done. Especially with the person who handled everything for me. Thanks!
Customer service was amazing this time. This is the first good experience in the service department. The only downside was all the service techs called out and I had to wait 2 1/2 hours for an oil change. It’s kind of expected the day after Christmas so I’m not complaining too much. The assistant service manager was very kind and helpful.
The young man, Andre Locurto that assisted me was knowledgeable, professional, went above and beyond!
They were awesome took care of my car got me home and took me back
Really good service..deal with customer very nicely.. I’m really happy from kia service 👍
Excelente atención, muy buen servicio y trabajo rápido y muy eficiente y la señorita que me atendió de lo mejor
In and out pretty quick to check recall on car. Also did a oil change..
The staff here was super friendly and helpful. They never pressed us to buy their vehicle. They worked with us to find the deal possible.
Haddad Kia has great personal, good communication ,fast service and friendly staff. They get you in and out when purchasing or servicing a vehicle.
I always get service here because they have good service and they are Attentive, kind, efficient and dependable
Went to get an oil change and the service was much better than other times I've been there. Will return
Miguel and James were very helpful in assisting me with a car battery right away so I wouldn’t be stranded 😊
Hadad dodge Kia has Excellent customer service with no customer pressure sales. They are extremely friendly, knowledgeable and always are wonderful at helping you fit your families needs. This is why we love it here and have been purchasing vehicles from them for the past 12 years!
Very nice and polite staff. Handles mistakes appropriately and takes responsibility. It’s never ideal to have an issue with a service performed, but it nice that they were able to help resolve the issue without further charges.
The service department is the reason I bought my second Kia. Pleasant and efficient. Thanks
Appreciate Joseph for helping my daughter work out details of re-financing her car. It was a great experience. Thank you!
I had a recall on my Kia it was a fuel pump. It took a few week to get the pump but it took a month to get the gasket or more. When the gasket came in. I brought my car in. And had it back the next day. The staff was very friendly. and I’ll buy another one when this one wears out. Except it’ll be a highbred
The sales staff is friendly and attentive. My car purchase experience was great. The service time was a bit long but I was offered a ride.
They were great. My car was fixed so much faster than I thought it would be. I also got my phone reconnect edto my car. Everyone was so friendly and helpful. Good experience. Thank you
Staff very helpful and friendly. Offered ride home and a pick up ride as well.
They were fast and efficient when dropping off my car. The staff was polite and pleasant.
Convenient and fast, with fast customer service, also the lady that helped me was cute so 5*s loved the service.
Very fast and friendly service. Let me know what I needed to have done and exactly what was going on with my car. Would definitely recommend and will definitely be going back!
Friendly Service, was able to get my vehicle in and out in a timely manner.
Good but tracker once car is checked in wasn’t updated as it should be. Better explanation of what has to be done and what’s recommend and what’s required to do this visit.. that was given to me on final receipt when paying.
It was time for new tires. James and the team treated me awesome. High rated!
The service was real EXELENTE. They took care of my car immediately. Thank you guys. Keep it up.!!!!!
Treated well Velma Ortega was amazing . When I bought my car it was surprisingly quick and easy. Offerdd great incentives a great warranty. Service department is just as great. Work done fast and done around my schedule.
I live in Wasco but I always go to Haddad Kia in Bakersfield to get my Kia Optima Serviced. The reason is because of Velma she is the Best Service Adviser in the Business . I recommend everyone to get there vehicles serviced at Haddad Kia. 😎
Roberto was great!! He found the make and model with the accessories I wanted and got me the price I was looking for. Great service.
Angel was my salesperson that assisted me in picking out my Kia Optima 2018. I'm glad to say there's not that many people like Angel. He took the time in explaining the detail of my car from the inside -out. Angel made my husband Mike and I feel like Family, along with the Kia Staff. Thank You
Cesar Caceres help me to get a 2018 KIA OPTIMA and made my transaction very smooth .........................he's the MAN and the a guys name Happy is very Happy and friendly and there is a one guy who was so nice and picked me up on a dodge racing car cool dudes
I am completely satisfied with my purchase of my 2018 Kia Forte I had a excellent salesman Angle was wonderful and knowledgeable of what he was doing and I appreciate everything he did. I also appreciate David in financing he was fast and explained everything he was wonderful. I will definitely come back to Haddad Dodge & Kia again I also want to thank The owner Mr. Haddad for seeing if they where giving me a good deal on a car. Thanks to all the mention people
This was the best experience I have ever had and wouldn?t want to go to any other dealership . My salesman that helped was Pedro and he does a terrific job at what he does !!! Thank you so much Haddad Kia and Pedro!!
We had an excellent experience with Kia dealer personnel especially salesman Matt W. His professional yet comfortable manner was a winner. We appreciated the unpressured atmostphere exhibited by all from manager to service assistant. Loved the test drive and personal tour of auto amenities. Thanks for making this experience stress free.