Customer Testimonials

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DealerRater Jul 1, 2022

The staff has been accommodating to the services I needed for my Kia Niro 2022.

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DealerRater Jul 1, 2022

Service department is great. Fast service and excellent help. Overall the dealership is the best.

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DealerRater Jun 30, 2022

Great service, friendly folks and helpful staff! Oil change was quick and they were able to take me as a walk in!

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DealerRater Jun 24, 2022

Went in with a tire issue, was given the run around because they couldn't find a hole in my tire. I was finally fed up. Spoke to James the asst manager and he went above and beyond to help me. He found the hole in the tire and because I live far away he gave me a loner to fix my car and get me hoke safe. Thank you to James for all your work.

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DealerRater Jun 22, 2022

James in service provided me top notch service for my 30K mile warranty check. I rate him A++

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DealerRater Jun 21, 2022

Went to dealer mid afternoon for service. They were very prompt and curteous and I was back on the road in less than an hour.

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DealerRater Jun 16, 2022

Our Salesman was great and we got a fair deal at the Bakersfield Kia dealership.

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DealerRater Jun 11, 2022

We have purchased several cars there and have had a good experience each time. The service department has provided the best service I have ever experienced from any dealer.

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DealerRater Jun 9, 2022

It was my first time going to this dealership and it was a great experience. Dolce was very helpful and made sure to wast no time.

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DealerRater Jun 7, 2022

I have have used this dealership exclusively for the past 10+ cars I have purchased. My children also exclusively use this dealership now. They are courteous, friendly, knowledgeable, and they make us feel very welcome and valued every time we visit.

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DealerRater Jun 6, 2022

They were helpful and service was fast , I was a walk in and immediately help me.

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DealerRater Jun 4, 2022

The service center, while definitely not glamorous, was ok. I've been to other Kia dealerships (Glendale, Carson) which have MUCH nicer facilities. Even the Kia sign outside is of the old badge and not the new one. My biggest problem was that I received a serious, mandatory recall notice for my EV6. When I brought the car, they asked me if I was going to leave the car all day as that is what they request when dealing with a recall. However, the recall only needed software updates. When I mentioned this, the service employee then said, "Ok, ...

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DealerRater Jun 3, 2022

Great from the day I purchased a new Kia in Dec.of 2021. The Sales dept. Was Ton Notch, not pushy. Answered questions completely, offered suggestions & options which helped me make good choices on financing. I had my Kia serviced for the first tim a couple of days ago. They kept my Appointment time & all Went perfect. The young man, Timothy Johnson who waited on me was great. He was actually fun to talk to. He was pleasant & even offered me a ride if I needed it. When I picked up my car he had it Ready to ...

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DealerRater Jun 3, 2022

I’ve been a satisfied customer of theirs since 2013. Their friendly, knowledgeable and overall great customer service. They take their time to explain in detail the service of your vehicle. Thank you Kia for your fantastic customer service over the years.

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DealerRater Jun 2, 2022

Alex and Miguel and they’er team were very helpful and explained everything that we needed in our car, I would recommend them to everyone

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DealerRater Jun 1, 2022

My vehicle was experiencing performance issues, Although it took several days before the work commenced, II was very satisfied with the completed warranted repairs. My service rep was friendly, professional, and accommodating throughout my service experience.

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DealerRater May 30, 2022

I was not able to be there to take my car in so my boyfriend did. He had an unpleasant incounter at first but Ducle was helpful. Thank you.

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DealerRater May 29, 2022

Love the customer service. Always take great care of me and my Sorento. When I got my Sorento back it was freshly washed.

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DealerRater May 27, 2022

They gave fast great service. All the paperwork done quickly. Joe Gonzales very helpful and polite.Also the finance office manager Joseph very helpful also.

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DealerRater May 23, 2022

Personal amable, me atendieron cuándo yo había llegado tarde a la hora de la cita.

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DealerRater May 21, 2022

Routine 100k maintenance completed faster than anticipated, explained all expenses and provided great customer service.

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DealerRater May 21, 2022

Always friendly. Dealership is very clean. You get your vehicle back within reasonable time frame.

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DealerRater May 20, 2022

I was in and out for service within 40 minutes, I was honestly shocked. Very friendly.

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DealerRater May 18, 2022

Great customer service really took the time to check my car out also fast turn around.

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DealerRater May 14, 2022

Everyone was very helpful everything was explained to us and done in a timely fashion

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DealerRater May 13, 2022

Found the part I needed. Got back to me within a few days about part I needed.

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DealerRater May 12, 2022

It’s very difficult to get an appointment and being a walk-in to the service department takes up most of a day.

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DealerRater May 10, 2022

Awesome service and support, Great customer service. They went above and beyond Will recommend to my friends and family

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DealerRater May 5, 2022

Good customer service they help fast and what I needed as well and they call to let me know what was going on withy car 😊

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DealerRater May 4, 2022

Great customer service, staff very friendly. Helped quickly and efficiently. Would recommend to anyone for services

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DealerRater Apr 27, 2022

The employees were very kind, informative and professional. they were finished with my car very soon after I had brought it in and everything went smoothly. All in all a really good experience

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DealerRater Apr 27, 2022

Good service, pleasen staff. Pleased with the way I was treated took care of the problem .

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DealerRater Apr 27, 2022

Nice friendly advisors, Your car is aways ready at the given time. Great place to do business.

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DealerRater Apr 22, 2022

This is where I purchased my first new car, I am very satisfied with sales , customer service and my kia

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DealerRater Apr 21, 2022

Amazing service staff they have at Kia. The team never fails to accommodate my service needs in a timely manner. Thank you!

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DealerRater Apr 8, 2022

Service on my 2019 Sorrento was done quickly and a good job was done. Initially they ordered the incorrect part. However was on site withi. A few days

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DealerRater Apr 3, 2022

Everyone was friendly and helpful. Miguel helped me promptly and took care of my service needs.

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DealerRater Apr 2, 2022

Friendly and communicative service! Dulce, the rep who assisted us was very helpful and transparent!

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DealerRater Apr 2, 2022

Very professional friendly and helpful They went above and beyond to see that my car was fixed Thank y’all

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DealerRater Apr 1, 2022

The engine replacement and installation of new hoses was finished 2 weeks earlier than expected.

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DealerRater Mar 31, 2022

good customer service, here I always bring my Kia to maintenance. I recommend them they have a good attitude.

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DealerRater Mar 30, 2022

I was visiting the city on a weekend and my car broke down. Haddad Kia was so helpful! I was able to drop off my car on the weekend, and by Monday I had a call from them. My car needed a new transmission, and they handled everything within ten days, keeping me informed the whole way through. Excellent customer service, excellent work, and a super friendly team. Shout out to Miguel and Jerry for their help. Thanks again so much!!!

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DealerRater Mar 27, 2022

They were such quick and efficient, nice team and very helpful. I was Able to to get out in less than an hour.

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DealerRater Mar 26, 2022

It was a good experience. Had my car back in a reasonable amount of time. I took my car in for oil change, regular maintenance. The employees were very helpful and explained what my car needed for the next time I had to schedule it. I recommend you take your car here for its maintenance. You can trust in them. Thanks Haddad Kia.

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DealerRater Mar 24, 2022

Courteous and professional. They called me to let me know what needed to be done gave me the option to get it serviced or decline.

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DealerRater Mar 19, 2022

I had an appointment which was nice because they took my car as soon as I arrived to start my service for the routine oil change and 15 point inspection. I only waited an hour tops. The service person that assisted me name Tim was even helpful. He even explained the fuel induction process to me which help me to understand how I can increase the longevity of my car performance. I appreciated the information.

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DealerRater Mar 17, 2022

Went to have my car serviced and I paid for the service. Fifteen word limit.

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DealerRater Mar 15, 2022

Haddad Kia had great fast customer service. They took care of everything and had everything done in a matter of a few days

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DealerRater Mar 13, 2022

I love kia dealership and thank you for the 2019 kia I love it, 🥰 kia

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DealerRater Mar 12, 2022

Kia service Need to open on Saturdays!! There is a lot of people who work all week and the only time to do something is Saturdays

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DealerRater Mar 8, 2022

They did a good job and fixed my car and we’re very friendly. It’s just hard to get ahold of someone when calling in on the phone. Other than that a good experience

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DealerRater Mar 7, 2022

The best part is working with Pam Waldo. This is the 2nd car that I have bought from Pam. She is knowledgeable, professional and honest. Good sense of humor too. It has been an excellent experience buying my cars from her.

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DealerRater Mar 6, 2022

Friendly staff and fast service. My car was in and out. I would totally recommend Haddad Kia

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DealerRater Mar 3, 2022

The only problem I had was that it took a few months to change the motor. But they were on back order. Nothing I can do about that I said OK. When I got my car back I noticed the little button by the shifter. The one that lets you change gears without put your foot on the break. It was pushed in now in the hole there. We have bought three cars from Kia. A 2014 in a 2015 forte and a 2014 Serano. Now my daughter wants to buy a telluride. I just hope they give her a good price. Well ...

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DealerRater Mar 2, 2022

Great service the people are very welcome and the entrance but the only thing is that my car has had two visits to maintenance and this last time it was an old history code but my engine was shaking so now I’m just driving my car always thinking something might go wrong with your mike which is normal but other than that they provide great fast service and when they fix some thing they put you on warranty which is always great! Thank you to dolce and Diego from Kia for the great help

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DealerRater Mar 2, 2022

The staff were extremely helpful and knowledgeable. They made sure we were taken care of and were very efficient. They made the wait very comfortable especially with kids which I appreciate.

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DealerRater Mar 1, 2022

Kia’s service department were friendly, quickly diagnosed the issue, and returned my vehicle back to me asap. Thanks!!

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DealerRater Mar 1, 2022

Excellent service, everyone is so nice and they answered all my questions. I always like going back.

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DealerRater Mar 1, 2022

Great experience with Dulce. Very polite and very helpful, she explains everything and makes you feel welcome and comfortable! A+ service my number 1 advisor!

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DealerRater Mar 1, 2022

The dealership and people that work there are great! I love the service department, they get me in and out in no time at all. Very satisfied with Haddad Kia. 😁👍🏼

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DealerRater Feb 26, 2022

Professional and curtious staff. They paid for and arranged transportation back to my house as they would need to keep my wife's Optima for a few days. Had car done early. Still waiting parts to repair sun roof no charge under warranty. Have always received outstanding service at Haddad for the Kia's we lease and our RAM trucks. Place is the best. George Hoss.....

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DealerRater Feb 17, 2022

Miguel is a great service writer. He helped me through my problem with ease. He kept me abreast of the situation with my car until it was repaired.

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DealerRater Feb 11, 2022

The Kia dealership is always kind and courteous also they do a great job with my car. They have also answered all questions and concerns about my car. I want to thank them for being there when I need them. They do a great job

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DealerRater Feb 11, 2022

Everyone is very friendly and helpful it did take a little longer than I expected and I would like to make sure that they’re using paper mats on my floor mats and on my seats I noticed there was a little mud inside the driver side of the car otherwise it was a very good experience

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DealerRater Feb 10, 2022

Haddad Dodge was great at the service I received. Quick and Courteous. Answered all my questions and was very helpful.

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DealerRater Feb 10, 2022

This dealer and servicer did a great job in taking care of my needs and ensuring it was done quickly and efficiently. The wait time for service was optimal and they were very understanding. They figured out my issue, offered a solution and took care of it. Both Dulce and Lisa are great and provide quality customer service.

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Cars Feb 28, 2021

Treated well Velma Ortega was amazing . When I bought my car it was surprisingly quick and easy. Offerdd great incentives a great warranty. Service department is just as great. Work done fast and done around my schedule.

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Cars Sep 21, 2019

I live in Wasco but I always go to Haddad Kia in Bakersfield to get my Kia Optima Serviced. The reason is because of Velma she is the Best Service Adviser in the Business . I recommend everyone to get there vehicles serviced at Haddad Kia. 😎

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Cars Aug 25, 2019

Roberto was great!! He found the make and model with the accessories I wanted and got me the price I was looking for. Great service.

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Cars May 8, 2018

Angel was my salesperson that assisted me in picking out my Kia Optima 2018. I'm glad to say there's not that many people like Angel. He took the time in explaining the detail of my car from the inside -out. Angel made my husband Mike and I feel like Family, along with the Kia Staff. Thank You

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Cars Mar 19, 2018

Cesar Caceres help me to get a 2018 KIA OPTIMA and made my transaction very smooth .........................he's the MAN and the a guys name Happy is very Happy and friendly and there is a one guy who was so nice and picked me up on a dodge racing car cool dudes

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Cars Mar 14, 2018

I am completely satisfied with my purchase of my 2018 Kia Forte I had a excellent salesman Angle was wonderful and knowledgeable of what he was doing and I appreciate everything he did. I also appreciate David in financing he was fast and explained everything he was wonderful. I will definitely come back to Haddad Dodge & Kia again I also want to thank The owner Mr. Haddad for seeing if they where giving me a good deal on a car. Thanks to all the mention people

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Cars Mar 13, 2018

This was the best experience I have ever had and wouldn?t want to go to any other dealership . My salesman that helped was Pedro and he does a terrific job at what he does !!! Thank you so much Haddad Kia and Pedro!!

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Cars Feb 15, 2018

We had an excellent experience with Kia dealer personnel especially salesman Matt W. His professional yet comfortable manner was a winner. We appreciated the unpressured atmostphere exhibited by all from manager to service assistant. Loved the test drive and personal tour of auto amenities. Thanks for making this experience stress free.


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